Your Agreement with Us
Read Annita's comprehensive terms of service to understand your rights, responsibilities, and the legal framework governing your use of our platform and services.
Legal Protection
Clear terms & fair agreement
Terms of Service Overview
Navigate through our comprehensive terms of service. Click any section below to jump directly to the information you need.
Important Legal Notice
These terms constitute a legally binding agreement. By using Annita's services, you agree to be bound by these terms. If you disagree with any part, please do not use our services.
Acceptance of Terms
By accessing and using Annita's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Electronic Agreement
Your use of our services constitutes electronic acceptance of these terms.
Continuous Agreement
Terms remain in effect as long as you use our services.
Service Description
What We Provide
Annita provides a comprehensive all-in-one digital platform that includes e-commerce, fintech services, AI-powered business tools, payment processing, logistics management, and various business solutions.
E-commerce Platform
Online marketplace and storefront solutions
Payment Processing
Secure payment gateway and transaction processing
Business Tools
AI-powered analytics and automation tools
Marketplace
Multi-vendor marketplace for businesses
Security Features
Advanced security and fraud protection
Data Protection
GDPR-compliant data handling
User Obligations
Your Responsibilities
As a user of our platform, you agree to maintain accurate account information, use the services lawfully, and respect the rights of other users and third parties.
Account Responsibilities
Usage Obligations
Payments & Billing
Payment Terms
Payment terms vary by service. All fees are clearly disclosed before purchase. You agree to pay all charges associated with your account.
Fee Structure
• Transaction fees for marketplace sales
• Subscription fees for premium features
• Payment processing fees
• Currency conversion fees (where applicable)
Billing Cycle
• Monthly billing for subscription services
• Immediate charges for one-time purchases
• Automatic renewal unless cancelled
• 30-day payment terms for invoices
Payment Disputes
All payment disputes must be raised within 30 days of the transaction. We will investigate and resolve disputes in accordance with our refund policy.
Prohibited Activities
Strictly Prohibited
You may not use our services for any unlawful or prohibited activities. Violation of these terms may result in immediate account suspension or termination.
Intellectual Property
Our Intellectual Property
All content, features, and functionality of our services are owned by Annita and are protected by copyright, trademark, and other intellectual property laws.
What Belongs to Us
• Platform software and algorithms
• User interface designs
• Brand names and logos
• Marketing materials
• Proprietary business methods
Your Content Rights
• You retain ownership of your content
• You grant us license to use your content
• We may use content for service improvement
• Content must not violate our policies
Liability & Disclaimers
Service "As Is"
Our services are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free service.
Liability Limitations
• Maximum liability limited to fees paid
• No liability for indirect damages
• No liability for data loss
• No liability for business interruption
What We Warrant
• Services will be provided with reasonable skill
• Reasonable security measures in place
• Compliance with applicable laws
• Professional service delivery
Termination
Account Termination
Either party may terminate this agreement at any time. We reserve the right to suspend or terminate accounts that violate our terms.
Termination by You
Termination by Us
Frequently Asked Questions
Get answers to common questions about our terms of service, user obligations, and platform usage.
Legal Notice
These FAQs are for informational purposes and do not constitute legal advice. For specific legal questions or concerns about your account, please contact our legal team directly.
Need Help with Terms & Legal?
Our legal team is here to help you understand our terms, resolve disputes, or address any legal concerns you may have.
Phone Support
Speak directly with our legal team
Office Visit
Meet our legal team in person
Dispute Resolution Process
If you have a dispute regarding our terms or services, we follow a structured resolution process to ensure fair outcomes.
Initial Contact
Reach out to our legal team with your concern
Review & Investigation
We review your case and gather relevant information
Resolution Proposal
We provide a fair resolution or next steps
Final Resolution
Case is resolved or escalated if needed
Our Response Commitment
We take legal inquiries seriously and are committed to timely responses:
Submit a Legal Inquiry
Have questions about our terms, need clarification on your rights, or want to report a concern? Fill out the form below.
Last Updated: March 15, 2024 • Effective Date: March 15, 2024
These terms of service are reviewed regularly to ensure compliance with evolving legal standards and requirements.