Your Data, Your Control

Understand how Annita collects, uses, and protects your personal information. Our comprehensive privacy policy ensures transparency and control over your data.

Email Support
Phone Support
+231 77 505 7227

Data Protection

GDPR compliant & secure

256-bit Encryption
GDPR Compliant
24/7 Monitoring
User Control
Quick Navigation

Privacy Policy Overview

Navigate through our comprehensive privacy policy. Click any section below to jump directly to the information you need.

Need Immediate Help?

If you have urgent privacy concerns or need to exercise your data rights, our privacy team is here to help.

Introduction

Annita ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

100%
GDPR Compliant
24/7
Security Monitoring
256-bit
Encryption

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

Name, email address, phone number
Payment information and transaction history
Account credentials and profile information
Communication preferences
Feedback, reviews, and survey responses

Automatically Collected Information

When you use our Services, we automatically collect certain information:

Device information (IP address, browser)
Usage data and analytics
Location information (with consent)
Cookies and tracking technologies
Log files and performance data

How We Use Your Information

We use the information we collect for various purposes designed to improve your experience and maintain our Services:

Service Operation

Provide and maintain our platform

Security

Detect fraud and security threats

Communication

Send updates and support messages

Analytics

Improve user experience

Compliance

Meet legal requirements

Updates

Send marketing (with consent)

Information Sharing & Disclosure

We Do Not Sell Your Data

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.

We may share information only in these circumstances:

Service Providers

Trusted partners who help operate our services

Legal Requirements

When required by law or to protect rights

Business Transfers

In case of mergers or acquisitions

Your Consent

Only with your explicit permission

Data Security

Security First Approach

We implement comprehensive technical and organizational security measures to protect your personal information.

Encryption

AES-256 encryption at rest and in transit

Monitoring

24/7 security monitoring and alerts

Access Control

Role-based access and authentication

Updates

Regular security patches and updates

Audits

Regular security assessments

Training

Employee security awareness training

Your Rights & Choices

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. We respect and uphold these rights.

Access

Request access to your personal data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your data

Portability

Receive your data in a portable format

Objection

Object to certain processing activities

Withdraw Consent

Withdraw consent for data processing

How to Exercise Your Rights

Contact our privacy team using the information in the Contact section below. We'll respond to your request within 30 days as required by applicable laws.

Cookies & Tracking Technologies

Cookie Management

We use cookies and similar tracking technologies to enhance your experience on our Services. You have full control over cookie preferences through your browser settings.

Essential Cookies

Required for basic website functionality

Always active

Analytics Cookies

Help us improve our services

Optional
Privacy FAQ

Frequently Asked Privacy Questions

Find answers to the most common questions about how we handle your privacy and personal data.

Still Have Questions?

Can't find the answer you're looking for? Our privacy team is here to help with any questions about your data and privacy rights.

Contact Our Privacy Team

Need Help with Your Privacy?

Our dedicated privacy team is here to help you understand your rights and address any concerns about your personal data.

Email Us

Send us a detailed message about your privacy concern

Response within 24 hours

Call Us

Speak directly with our privacy team

+231 77 505 7227
Available 9 AM - 5 PM GMT

Visit Us

Meet our team in person

Monrovia, Liberia
By appointment only

Exercise Your Data Rights

You have several rights regarding your personal data. Click on any right below to learn more and submit a request.

Our Response Commitment

We take privacy inquiries seriously and commit to responding promptly:

24 Hours
Initial Response
30 Days
Rights Requests
5 Days
Urgent Issues

Send Us a Message

Have a privacy question or need to exercise your data rights? Fill out the form below and we'll get back to you promptly.

Last Updated: March 15, 2024 • Effective Date: March 15, 2024

This privacy policy is reviewed regularly to ensure compliance with evolving privacy laws and regulations.